OS2 Support notes

General

For internal use only

What versions support OS2?

  • Impulse v5
  • Expanse v2
  • Motion v8
  • Streamline v4 (soon)

 I was on a $180 trial but the price changed. Can I still pay $180?

  • Unfortunately Shopify did not account for price changes to accommodate this situation, there is no way to pay the old price.
    • If they’d like to continue buying the theme, they can pay the new price and follow up the update steps to receive OS2 and all the features that come with it
    • If they mistakenly paid $310 but didn’t realize it, they can try asking Shopify for a refund and switch to a different theme

 How do I update my theme from OS1 to OS2?

  • You can copy over your settings config in order to preserve your global sections (Header, Footer, etc) and your Theme Settings (Colors, Typography, etc)
  • You will need to rebuild your homepage, page, and product sections

How do I update my theme from OS2 to OS2?

  • TBD but I believe copy and pasting each JSON file from your old version to your new will bring over its settings

Products 

How do I add sections to products?

  • The editor now lets you add the same fully-featured sections from the homepage (ex: slideshows and other block-based sections are now available)

  • We ship each theme with a few product templates with pre-selected sections (Brand Story, Gift card, Pre-order, Cross-selling [Expanse])

 How do I add sections only to specific products?

  1. They’ll need to duplicate their template (through the editor now, not through code)

  2. They’ll need to assign their new template to the product (**only possible when the theme is published, they can prepare the product but cannot assign it)

 How do I add tabs?

  • You can now add a Tab block to your product page and either type content into the Text field or choose which Page it should pull content from

How do I add product-specific tabs?

  • This will be available through metafields in an upcoming update 

Pages

How do I add sections to pages?

  • The editor now lets you add the same fully-featured sections from the homepage (ex: slideshows and other block-based sections are now available)

  • We ship each theme with a few page templates with pre-selected sections (About, Contact, FAQ)

How do I add sections only to specific pages?

  1. They’ll need to duplicate their template (through the editor now, not through code)

  2. They’ll need to assign their new template to the page (**only possible when the theme is published, they can prepare the page but cannot assign it)
    • Do it through Template dropdown on the Page page in the admin

Collections

Can I still use Tag Group filtering?

  • Shopify has replaced tag filtering with their own native filtering. By popular demand, you can now filter by stock-level items like Size and you can also combine filters for better shopping (ex: shop for 2 colors or sizes at once). You can also add filtering by Variants (“Product options”), so one option could be to recreate your tags as Variants on each product. If this is not satisfactory, Shopify has told us they will be adding filtering by Metafields “shortly”

Resources

  • App recommendations for bulk metafield management: