Get Support

Have questions about theme features, configuration or bug fixes? We’re happy to help. Note, we do not handle shop set-up, theme customizations or app integrations. We recommend using one of our partners for customizations to your shop.

For quicker answers, be sure to check our common questions areas first:

Shop details

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Could your issue be related to one of these apps' features?

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    If an issue appeared after a change to one of the apps listed above or after uninstalling another app, that app's support team will be best equipped to help you with your issue.

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    Describe your issue

    Please note our email support does not cover feature and design changes, or troubleshooting issues caused by third-party apps or customizations.

    In those instances, it is best to reach out to the app support team or the developer that modified your code, or contact our recommended customization experts for a free quote. View our full support policy.

    Have you tried these articles?

    Yes, that worked!

    We aim to respond to all tickets within 2-3 business days.


    Looking to add a feature?

    Interested in customizing your store? Get in touch with one of our recommended partners below.