Archetype Theme Support

Have questions about Archetype theme features, configuration or bug fixes? Need support with your new premium Shopify theme? We’re happy to help. Note, we do not handle shop set-up, theme customizations or app integrations. We recommend using one of our partners for customizations to your shop.

For quicker support with your Archetype theme, be sure to check our common questions areas first:

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    If an issue appeared after a change to one of the apps listed above or after uninstalling another app, that app's support team will be best equipped to help you with your issue.

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    Describe your issue

    Please note our email support does not cover feature and design changes, or troubleshooting issues caused by third-party apps or customizations.

    In those instances, it is best to reach out to the app support team or the developer that modified your code, or contact our recommended customization experts for a free quote. View our full support policy.

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    Yes, that worked!

    We aim to respond to all tickets within 2-3 business days.

    Looking to add a feature?

    Interested in customizing your store? Get in touch with one of our recommended partners below.